CQC-accredited laboratory
At-home sample collection
Prepaid tracked return
Secure results by email
CQC-accredited laboratory
At-home sample collection
Prepaid tracked return
Secure results by email
CQC-accredited laboratory
At-home sample collection
Prepaid tracked return
Secure results by email
CQC-accredited laboratory
At-home sample collection
Prepaid tracked return
Secure results by email
CQC-accredited laboratory
At-home sample collection
Prepaid tracked return
Secure results by email
How it works
1. Choose your test
2. Collect your sample
3. Return your sample
4. Receive your results
Popular Tests
Why KnowYou+
Frequently asked questions
Choose your test, collect your sample at home using the instructions provided, and return it in the prepaid tracked packaging. Your sample is analysed by a CQC-accredited laboratory and your results are provided electronically.
Your sample is analysed by a CQC-accredited laboratory using established laboratory testing methods.
Your kit includes prepaid tracked return packaging. Follow the instructions provided and send your collected sample directly to the laboratory.
Register your kit using the secure registration portal. Once laboratory analysis is complete, your results are provided electronically using the details supplied during registration.
Occasionally a sample may be insufficient or unsuitable for testing. If this happens, you will be advised of the next steps and, where appropriate, a replacement kit or recollection may be arranged.
No. Your results provide information about the biomarkers tested and are not a substitute for professional medical advice, diagnosis or treatment. If you have symptoms or are concerned about your results, speak to an appropriate healthcare professional.